Returns Policy

Return Window

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and include all accessories and documentation. Custom or personalized items may not be eligible for return.

How to Return

To initiate a return, please follow these steps:

1. Log into your account and go to your order history
2. Select the order containing the item(s) you wish to return
3. Click "Return Item" and follow the prompts
4. Print the return shipping label
5. Package the item(s) securely with all original packaging and accessories
6. Attach the return shipping label to the package
7. Drop off at your nearest shipping location

Return Shipping

Return shipping is free for items that arrived damaged or defective. For all other returns, a return shipping fee of $5.99 will be deducted from your refund. We recommend using the provided return shipping label to ensure proper tracking and processing of your return.

Refund Process

Once we receive your return:

• We will inspect the item(s) within 2-3 business days
• If approved, your refund will be processed to your original payment method
• Refunds typically appear in your account within 5-10 business days
• You will receive an email confirmation when your refund is processed

Damaged or Defective Items

If you receive a damaged or defective item:

• Please contact us within 48 hours of delivery
• Include photos of the damage or defect
• We will provide a prepaid return shipping label
• Once received, we will process a full refund including shipping costs

Exchanges

We currently do not offer direct exchanges. To exchange an item:

1. Return the original item following our return process
2. Once the return is processed, place a new order for the desired item

Contact Us

If you have any questions about our returns policy or need assistance with a return, please contact our customer service team:

Email: yaarnies@gmail.com
Phone: [Your Phone Number]
Hours: Monday-Friday, 9am-5pm EST

Last Updated: 12/26/2025